Terms of Service
1. About Sunrise Transportation
Sunrise Transportation provides student transportation, special education transportation, general education transportation, charter transportation, and related transportation and operational services.
This website provides information about Sunrise, our services, employment opportunities, locations, technology, news, transportation inquiries, charter requests, and other resources.
Information presented on this website is for general informational and business purposes unless expressly stated otherwise.
2. Website Use
You may use this website only for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the website in violation of any applicable federal, state, local, or international law or regulation;
- Attempt to gain unauthorized access to the website, servers, systems, accounts, networks, or data;
- Interfere with or disrupt the operation, security, integrity, or availability of the website;
- Introduce viruses, malware, malicious code, or other harmful technology;
- Use automated systems, bots, scripts, scraping tools, or similar technologies in a manner that places an unreasonable burden on the website or circumvents security controls;
- Impersonate Sunrise, a Sunrise employee, another person, or another organization;
- Submit false, fraudulent, misleading, unlawful, or malicious information;
- Attempt to obtain information or data that you are not authorized to access; or
- Use website content or functionality in a manner that infringes the rights of Sunrise or any third party.
We reserve the right to restrict or terminate access to the website when we reasonably believe these Terms have been violated or when necessary to protect Sunrise, our systems, our customers, passengers, employees, or third parties.
3. Transportation Information and Services
Information regarding transportation services, service areas, vehicles, schedules, capabilities, availability, accessibility features, technology, routes, or other operational matters is provided for general informational purposes.
Website content does not create a transportation contract, guarantee transportation services, reserve a vehicle, establish a route, or guarantee service availability.
Transportation services may be subject to separate contracts, school district agreements, purchase orders, quotes, service agreements, policies, schedules, eligibility requirements, and applicable federal, state, and local laws and regulations.
If these Terms conflict with an executed transportation agreement between Sunrise and a customer, school district, organization, or other contracting party, the applicable executed agreement will control with respect to the services covered by that agreement.
4. Charter and Vehicle Requests
Sunrise may allow users to request transportation information, charter services, vehicle availability, or pricing through the website.
Submitting a request, inquiry, quote, purchase order, or website form does not by itself constitute a confirmed reservation or guarantee transportation.
Vehicle availability may be limited and is subject to confirmation by Sunrise. Pricing, schedules, vehicle types, pickup and drop-off requirements, passenger accommodations, and other service terms may change until confirmed through the applicable Sunrise booking or contracting process.
5. School Routes and Student Transportation Information
School routes, pickup and drop-off locations, schedules, student assignments, transportation eligibility, and related transportation decisions may be established or administered in coordination with the applicable school district, educational institution, or contracting organization.
Information displayed on the website should not be relied upon as a substitute for official transportation instructions provided by Sunrise, a school, or a school district.
Parents, guardians, students, and caregivers should follow official communications regarding transportation assignments, route changes, delays, emergencies, and pickup or drop-off instructions.
6. Emergency Communications
The Sunrise website, website forms, email, SMS, and general contact channels should not be used to report an emergency or request immediate emergency assistance.
If you believe a person is in immediate danger or an emergency exists, contact 911 or the appropriate local emergency service.
For time-sensitive transportation matters, users should follow the communication procedures provided by their school, school district, organization, or Sunrise operating location.
7. Website Forms and Information You Submit
The website may contain contact forms, charter request forms, employment links, subscription forms, and other mechanisms through which you may provide information to Sunrise.
You agree that information you submit will be accurate and that you have the authority to provide it.
Please do not submit confidential, highly sensitive, or unnecessary personal information through general-purpose website forms.
Information submitted through the website will be handled in accordance with our Privacy Policy and applicable law.
8. Children and Student Information
Sunrise provides transportation services involving children and students; however, the public Sunrise website is intended primarily for parents, guardians, school districts, employees, job applicants, business partners, and other adults seeking information about Sunrise.
Children under 13 should not independently submit personal information through the public website.
Parents, guardians, schools, and authorized organizations should use established transportation and communication channels when providing information relating to students.
If Sunrise becomes aware that personal information has been submitted through the public website by a child in a manner inconsistent with applicable law or Sunrise policy, we may take reasonable steps to delete, restrict, or otherwise appropriately handle that information.
9. SMS, Email, and Electronic Communications
Where offered, you may elect to receive emails, text messages, or other electronic communications from Sunrise.
By providing your contact information and affirmatively consenting where required, you authorize Sunrise to communicate with you in accordance with the consent provided and applicable law.
Consent to receive promotional communications is not a condition of purchasing or receiving transportation services unless otherwise expressly disclosed.
Message and data rates may apply to SMS communications depending on your wireless carrier and service plan.
You may withdraw consent to marketing communications using the unsubscribe or opt-out instructions provided with the applicable communication.
Transactional, operational, safety-related, employment-related, or legally required communications may be treated differently from marketing communications as permitted by applicable law.
10. Privacy
Your privacy is important to Sunrise.
Our collection, use, disclosure, retention, and protection of personal information obtained through this website are described in our Privacy Policy.
By using this website or submitting information through it, you acknowledge that you have had an opportunity to review our Privacy Policy.
These Terms should be read together with the Privacy Policy.
11. Employment and Career Information
Sunrise may publish employment opportunities or provide links to employment application systems.
Job postings and employment information are provided for informational purposes and do not constitute an offer or guarantee of employment.
Employment opportunities may be modified, suspended, filled, or withdrawn without notice.
Employment with Sunrise may be subject to applicable qualifications, licensing requirements, background screening, drug and alcohol testing, driving-record requirements, eligibility verification, training requirements, and other conditions applicable to the position.
Separate terms and privacy notices may apply to third-party recruiting or applicant-tracking systems.
12. Intellectual Property
Unless otherwise indicated, the website and its content—including text, graphics, logos, photographs, videos, designs, icons, software, page layouts, trademarks, service marks, and other materials—are owned by, licensed to, or
used with permission by Sunrise and are protected by applicable intellectual property laws.
You may view and use website content for legitimate personal, educational, informational, or business purposes related to Sunrise.
You may not reproduce, modify, distribute, sell, license, republish, publicly display, commercially exploit, or create derivative works from protected website content without appropriate authorization.
Nothing in these Terms grants you ownership of Sunrise intellectual property.
13. Artificial Intelligence and Digital Content
Certain images, illustrations, graphics, written materials, or other digital content appearing on the website may be created or enhanced using artificial intelligence or other digital technologies.
Such content may be used for illustrative, informational, or design purposes and should not necessarily be interpreted as depicting an actual Sunrise employee, passenger, vehicle, location, event, or operating condition unless expressly identified as such.
14. Third-Party Websites and Services
The Sunrise website may contain links to, integrations with, or functionality provided by third-party websites, platforms, maps, social networks, recruiting systems, transportation technology providers, analytics providers, or other external services.
Third-party services are governed by their own terms, privacy policies, security practices, and availability.
A link to or integration with a third-party service does not necessarily constitute an endorsement of all content, products, services, statements, or practices of that third party.
Sunrise is not responsible for the content, availability, security, privacy practices, or operation of third-party websites or services except as required by applicable law or contract.
15. Website Accessibility
Sunrise is committed to providing an accessible digital experience.
We make reasonable and good-faith efforts to improve the accessibility and usability of our website for individuals with disabilities.
Additional information, including how to report an accessibility concern, is available through our Accessibility Statement.
16. Accuracy of Website Information
Sunrise makes reasonable efforts to provide useful and accurate information. However, website information may occasionally contain typographical errors, technical inaccuracies, outdated information, omissions, or other errors.
Services, locations, vehicle availability, schedules, employment opportunities, technologies, policies, and other information may change without notice.
Sunrise may correct, update, modify, or remove website information at any time.
For information requiring confirmation, please contact Sunrise directly.
17. Website Availability and Security
We work to maintain the availability and security of the website, but we cannot guarantee that the website will always be uninterrupted, error-free, secure, or available.
Access may occasionally be interrupted because of maintenance, upgrades, cybersecurity measures, network failures, third-party service interruptions, events beyond our reasonable control, or other circumstances.
We may modify, suspend, restrict, or discontinue any portion of the website when reasonably necessary.
18. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
SUNRISE DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE WEBSITE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED.
Nothing in this section limits warranties or obligations that cannot legally be excluded.
19. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SUNRISE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING SOLELY FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THIS WEBSITE.
This limitation does not apply to liability that cannot lawfully be excluded or limited.
Nothing in these Terms is intended to waive or limit obligations Sunrise may separately have under an executed transportation agreement or applicable law.
20. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Sunrise and its affiliates, officers, directors, employees, and representatives from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful misuse of the website, your material violation of these Terms, or your infringement of the rights of another person.
This provision does not apply where prohibited by applicable law.
21. Governing Law
These Terms and your use of the website will be governed by applicable federal law and the laws of the State of Illinois, without regard to conflict-of-law principles, except where another jurisdiction's law is required to apply.
Nothing in these Terms is intended to restrict rights or remedies that cannot legally be waived under applicable state or federal law.
22. Changes to These Terms
Sunrise may update these Terms periodically to reflect changes in our website, services, business practices, technologies, or legal requirements.
When material changes are made, we will update the "Last Updated" date displayed at the top of this page and may provide additional notice when appropriate or legally required.
Your continued use of the website following an update means that your subsequent use will be governed by the revised Terms, subject to applicable law.
We encourage you to review these Terms periodically.
23. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
24. Entire Agreement Regarding Website Use
These Terms, together with the Privacy Policy and other policies expressly incorporated by reference, constitute the terms governing your general use of the Sunrise website.
These Terms do not replace separately executed transportation contracts, employment agreements, school district agreements, vendor agreements, or other written agreements with Sunrise.
25. Contact Us
Questions regarding these Terms of Service may be directed to:
Sunrise Transportation, Inc.
3050 Finley Road
Downers Grove, IL 60515
Phone: (630) 442-0799
Email: [email protected]
Website: www.sunrisebus.com